Manage my business Banking Dashboard

Manage my business | Banking Dashboard

Banking Dashboard: Equip your front-office with the best solution to identify investment opportunities, most profitable products and added-value market segments.

CONTEXT & CHALLENGES

Market evolution on one hand, new technologies on the other, contribute significantly to the transformation of banking sector:

  • Regulatory developments (Basel III…)
  • The economic environment and the profitability requirement
  • Competitive pressure by the arrival new players including pure players
  • Digital as a new channel to interact with customers
  • Evolution of customers’ behavior: volatility, over-information, mobility, new consumption patterns, new expectations
  • Arising of counter powers (consumer associations, NGOs)

 

So many requirements that now make up the daily life of bankers. Banking sector becomes more dynamic, multicultural and competitive.
Essential backbones of any bank, Information Systems, IT and telecom resources must keep pace with the market, ensuring the safety of data and systems, while generating economic gains permanently.
For banks in the overall dynamics of digitizing their business and services, technological innovation is therefore a key growth driver, allowing the implementation of new customer relationship models, sales (mobile payment apps, networks social …) or organization (security, mobility, video …).
Thinking the bank of tomorrow, is about thinking today on how to leverage these levers, and the most effective and safest ways to operate them.

Main processes in banking

Running activities in Banking involves multiples processes, each of them can benefit from a dashboard:

BANKING GOALS AND OBJECTIVES

Commercial Banking: Retail (for individuals and companies) or Wholesale (for banks and governments)

  • Accept deposits
  • Grant loans & Lend responsibly
  • Reduce risks for deposit customers
  • Administer customer’s account reliably, securely and confidentially
  • Facilitate and coordinate payments
  • Provide safe custody for deposits under conditions that preserve their liquidity
  • Create opportunities for the investment of capital, invested without risk whilst ensuring modest rates of return
  • Ensure compliance with regulatory rules

Investment Banking

  • Provide advice to corporate who want to raise finance
    Manage corporate mergers and acquisitions
  • Buy and sell shares and bonds on behalf of both corporate and private customers as well as for the bank
  • Manage customers’ investments and share portfolios
  • Serve as an intermediary between the capital markets (investors) and corporations (borrowers)
  • Offer strategic advice and financial analysis on Mergers & Acquisitions, Divestitures, and Capital Structure
  • Offer Equity and Fixed Income Underwriting (e.g.. IPO’s, High Yield Offerings)
  • Provide asset management advice to high net worth individuals and institutions
  • Provide Sales and Trading of Equity (Stocks), Fixed Income Securities (Bonds), Derivatives (Options)
  • Offer research and advice on publicly listed stocks and bonds to institutional and individual investors
  • Ensure compliance with regulatory rules

Bancassurance

  • Provide pensions and insurance through banks distribution channels
  • Leverage customer base to generate risk free income from non-interest sources
  • Ensure compliance with regulatory rules

SOLUTIONS

Given the above, and ever fiercer competition on the banking market, it is essential to give yourself as many advantages as possible when the time comes to analyze data and make crucial decisions for the future of your company. The banking dashboard provides a powerful tool to:

  • Effectively manage defaulted payment risks by visualizing all risk-related data with interactive charts

  • Precisely identify loans that are not performing and understand why, by analyzing the various parameters according to the seriousness of the situation

  • Plan ahead to safeguard against exposure to risks, by analyzing loan portfolio performance levels

  • Segment customers by selecting one or more criteria

  • Reduce unexpected expenditure by identifying leakage areas

  • Optimize customer relations by assessing data related to credit card use

BANKING KPIS

Key Performance Indicators are used to measure the realized progress towards a strategic objective.
For a Banking dashboard, here is a sample list of KPIs Lintao recommends (non exhaustive list):

  • AuM (Asset Under Management)

  • AuM per customer

  • AuM per Account

  • CAL (Assets & Liabilities)

  • Number of customers

  • Management type Changes

  • Net New Money / Net New cash

  • Inflows

  • Outflows

  • Income

  • Wealth In / Wealth Out

  • Gain / Loss

  • Retrocession

  • Portfolios (#)

  • Portfolio Opened / Closed

  • Potential Income

  • Net Profitability

  • Gross Profitability (annualized)

  • Interest Income

  • Non-interest Income

  • RoA (Return on Asset)

  • Return on CAL

  • Average asset per employee

  • Cash dividends to net income

  • Adjusted operation income

  • Total interest income

  • Or your own Banking KPIs

BANKING ANALYTICAL AXES

The axes of analysis represent the elements by which you want to segment your observable information (such a KPIs) to understand the rationales behind a given performance. Also called ‘dimensions’.
For a Banking dashboard, Lintao identifies the following axes of analysis (non exhaustive list):

  • Time

  • Business Line

  • Team

  • Relationship Manager

  • Portfolio Agent / Portfolio Type

  • Portfolio Economic Sector

  • Advisor

  • Customer / Customer Type

  • Cluster

  • Wealth Band

  • Management Type

  • Investment Policy

  • Product Type

  • Fee Type

  • Account Status / Type

  • … or your own Banking analysis axes

EXAMPLE OF A KEY DATA VISUALIZATION FOR BANKING

This is a typical way of analyzing the Return on CAL:

banking dashboard

 

Find out more data visualizations in our gallery dedicated to Banking.

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