Manage my business Healthcare Dashboard
Healthcare Dashboard: Ensure patient satisfaction, Optimize resources usage, Monitor organization financial effectiveness.
WHY WORKING WITH LINTAO FOR YOUR HEALTHCARE DASHBOARD
- LinPack for Tableau: online service to generate stunning Tableau dashboards
- LinPack for Qlik: Ready-to-use Dashboards (100% customizable)
- Excellent understanding of Healthcare stakes
- Pre-defined KPIs and analytical axes for Healthcare dashboards
- Multiple references in designing and building Healthcare dashboards
- Experienced Staff expert in dashboarding solutions
- Expertise in Data Visualization
CONTEXT & CHALLENGES
In the health sector, the essential factors are quality of care and patient satisfaction. However, it is also essential to control costs, otherwise poor distribution of resources can rapidly lead to a reduction in the quality of care. It is absolutely vital, therefore, to remain efficient. The manager or management team should be able to analyze all key measures in order to create reports for hospitals, schemes and geographical areas. All of the related data needs to be broken down in various ways, and shared with the relevant personnel, in order to manage their activities as efficiently as possible.
Lastly, it is necessary to ensure patient satisfaction, optimize resource use, and monitor the organization’s financial efficiency. The healthcare sector is one of the most closely scrutinized sectors (in particular emergency services) by the general public. The challenge therefore lies in a precarious balance between the quality of care provided (the best possible), and control of costs and waste inherent in the provision of medical care.
Bed occupancy rate, management of appointments in clinics, clinical trials, dental treatments, financial management, health awareness, healthcare access and insurance, efficiency of medical visits, hospital management, efficiency of medical and nursing staff, maternity, pediatric, psychiatric and surgery units, medical prescriptions, healthcare and service provided for patients, emergency response, healthcare support services, veterinary health, laboratories, waiting times… All of these various parameters need to be monitored on a daily basis.
The use of a healthcare dashboard is now essential in order to comprehensively monitor parameters and challenge indicators in real time.
Main processes in healthcare
Running activities in Healthcare involves multiples processes, each of them can benefit from a dashboard:
HEALTHCARE GOALS AND OBJECTIVES
Quality & Patient Safety
Efficiency, Transparency, Accountability and Effectiveness
Research & Education
In order to ensure healthcare quality on a long-term basis, it is important to optimize costs and limit waste. Waste can come in many forms: rooms, overnight stays, human and material resources, drugs, etc. Better management of the various parameters improves the profitability of organizations, and creates a calmer and higher quality working environment for medical staff. With this in mind, the fully customizable healthcare dashboard enables:
Unified access to medical files and patient information
Easy exploration of expenditure in the medical care system
Monitoring of trends in order to minimize costs
Increased patient satisfaction by optimizing cycle length
Understanding of profitability for each specialization, Diagnosis Related Group (DRG), gender and age
Identification of cost and profitability models for each admission method and specialization
Provision of interactive online dashboards for staff, giving them access to accurate data in real time, wherever they are…
Key Performance Indicators are used to measure the realized progress towards a strategic objective.
For an Healthcare dashboard, here is a sample list of KPIs Lintao recommends (non exhaustive list):
Number of patients
Number of stays
ALOS (Average length of stay)
Revenue per patient
Revenue per stay
Medical staff (#, %)
Non-medical staff (#, %)
Payment period (days)
Patient complaint rate
Medical appointments (#)
Costs per bed
# patients waiting more than x hours
# patients treated
Medical costs of care
% 28 day emergency readmission
… or your own Healthcare KPIs
HEALTHCARE ANALYTICAL AXES
The axes of analysis represent the elements by which you want to segment your observable information (such a KPIs) to understand the rationales behind a given performance. Also called ‘dimensions’.
For an Healthcare dashboard, Lintao identifies the following axes of analysis (non exhaustive list):
… or your own Healthcare analysis axes